My insurance company is being EVER so helpful now. I find it kind of irritating that they are so helpful now… they are helpful to the point of being pushy. They called Saturday. Left voice mail. Hi this is <insert name> registered nurse with your insurance company. You have a free thing that we are going to MAKE you take advantage of. We are going to continue to call and leave you voicemail until you cave in and talk to us and accept our “help”.
Why are they SO concerned? Lower back pain. I went to the doctor for leg weakness and found out that I had herniated disk and back arthritis. I got the herniated disk taken care of (cortisone shots are wonderful) and now I don’t have weakness anymore. I still have pain sometimes but hot water and anti-inflamitories seem to help most of the time… occasionally a Tramadol if it is too ouchy.
Nurse who I was made to talk to said that I’m doing all the cool things I’m supposed to. Yoga class once a week, three days a week home practice… cooling gels when muscles are complaining… all the things that dr and therapist said to do… so now I’m going to have the nurse and their help inflicted upon me.
Thank you so much.
Where were you people when I was fighting with the pain of RA when it set in? Really. I couldn’t bear weight on the balls of me feet, my knee wouldn’t let me move, my knuckles were giving me the one, two (three, four, five, six, seven) punch and my wrists were bithcy. Where were you when I needed you people? I guess back is scary, forever doesn’t really matter so much.
On the plus side, I can dig through their hidden library now just in case.
A Figment Of Fitness 
Some policies are written so that your benefits decrease if you don’t make use of the “help” that they “offer.” Sometimes it’s a separate company, and they’re so pushy because they get paid per patient that they talk with.
When the person who contacted me finally got through (I forgot to check my caller-ID), we talked for a while, and I concluded with, “So you’re telling me that I know more about my condition than you do, and that there’s nothing you can do to help me? Then I recommend that you not include my name when you send in your bill because that will cause the company to investigate exactly how much you’re padding the account.” They quit bothering me 🙂
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I’m glad it isn’t just me.
I knew who it was, I did look at caller Id. trouble is, they leave messages saying that if you don’t call us back, we are just going to keep calling.
I think what bothers me the most is that they don’t seem to care that I’m on Enbrel and that implies a lot… they are the company that initially turned down the Enbrel so I know they know. No, not the RA… not the Sorjens… not the Raynauds… no… the pinched nerve that they didn’t even have to operate on.
Ah well, the pushy should be over now and I can always delete the emails…
=)
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